1. Grace Period Policy
We’ll wait up to 30 minutes past your scheduled appointment time without any extra charges.
2. After the Grace Period
If the delay exceeds 30 minutes:
Rescheduling Fee: The appointment will need to be rescheduled, and a fee of $45 plus tax will apply.
Shortened Session: In some cases, we may proceed with a shorter session if our schedule allows.
Rescheduling Requirement: If the photographer has another shoot scheduled immediately after, rescheduling may be necessary to avoid disrupting the day’s schedule.
3. Notify Us Early
If you anticipate being late, please inform us as soon as possible. This helps us plan and potentially avoid rescheduling.
At Air Unlimited, we aim to be flexible while maintaining a smooth schedule. Thank you for understanding our policy to ensure fairness to all clients.
Need Assistance?
Visit our Help Center or contact us for more details.
Contact Us
For more information or to provide instructions, you can reach us via:
Phone: Call us at 1-833-711-1AIR
Email: Send your instructions to [email protected]
Chat: Use our live chat feature on our website.