When to Reschedule or Cancel
We only accommodate same-day cancellations or rescheduling if weather conditions are severe enough to affect the safety or quality of the shoot. Examples of such conditions include:
High Winds: If winds are too strong, especially for drone photography, we will need to reschedule.
Heavy Rain: Persistent heavy rain can prevent us from capturing quality images and will require rescheduling.
What Doesn’t Qualify for Rescheduling
If the weather is merely overcast or cloudy, it generally will not warrant a cancellation or rescheduling. We offer blue sky replacement, which means that cloudy skies will not negatively affect the final results of your photos. Our editing process ensures that your images still look vibrant and appealing.
How to Notify Us
If you believe your photoshoot needs to be rescheduled due to weather conditions, please contact our customer service team as soon as possible. You can reach us via:
Phone: Call us at 1-877-711-1AIR
Email: Send your inquiry to [email protected].
Chat: Use our live chat feature on our website for immediate assistance.
Conclusion
We appreciate your understanding regarding our weather-related policies. Our goal is to ensure that you receive the best quality images possible, regardless of the weather. If you have any questions or concerns, feel free to reach out to us!